Brand Accountability & Consumer Rating Index
Search Indian brands to view verified defect reports, resolution response times, and nodal escalation contacts.
51 brands
Amazon.in
E-Commerce & Marketplaces
70
Baseline estimate
Be the first to log a grievance against this brand
Flipkart
E-Commerce & Marketplaces
69
Baseline estimate
Be the first to log a grievance against this brand
Meesho
E-Commerce & Marketplaces
63
Baseline estimate
Be the first to log a grievance against this brand
Myntra
E-Commerce & Marketplaces
62
Baseline estimate
Be the first to log a grievance against this brand
Blinkit
E-Commerce & Marketplaces
61
Baseline estimate
Be the first to log a grievance against this brand
Zepto
E-Commerce & Marketplaces
60
Baseline estimate
Be the first to log a grievance against this brand
Swiggy Instamart
E-Commerce & Marketplaces
60
Baseline estimate
Be the first to log a grievance against this brand
AJIO
E-Commerce & Marketplaces
59
Baseline estimate
Be the first to log a grievance against this brand
Snapdeal
E-Commerce & Marketplaces
57
Baseline estimate
Be the first to log a grievance against this brand
Nykaa
E-Commerce & Marketplaces
58
Baseline estimate
Be the first to log a grievance against this brand
Samsung
Electronics & White Goods
67
Editorial Benchmark
- ASC visit no-show
- Panel / display replacement delay
- Out-of-warranty pressure despite DOA
LG
Electronics & White Goods
65
Editorial Benchmark
- AC / refrigerator cooling failure
- Repeated technician visits without fix
- Compressor warranty disputes
Xiaomi
Electronics & White Goods
65
Baseline estimate
Be the first to log a grievance against this brand
Apple
Electronics & White Goods
67
Baseline estimate
Be the first to log a grievance against this brand
OnePlus
Electronics & White Goods
61
Baseline estimate
Be the first to log a grievance against this brand
Sony
Electronics & White Goods
60
Baseline estimate
Be the first to log a grievance against this brand
Voltas
Electronics & White Goods
60
Editorial Benchmark
- AC gas / cooling complaint recurrence
- AMC not honoured
- Installation defects
boAt
Electronics & White Goods
57
Baseline estimate
Be the first to log a grievance against this brand
Paytm
Banking, FinTech & UPI
55
Editorial Benchmark
- Failed payment / double debit
- Wallet withdrawal delays
- KYC re-verification blocks
PhonePe
Banking, FinTech & UPI
70
Editorial Benchmark
- UPI debit without credit confirmation
- Merchant refund stuck
- Wallet / linked bank dispute
Google Pay
Banking, FinTech & UPI
69
Baseline estimate
Be the first to log a grievance against this brand
HDFC Bank
Banking, FinTech & UPI
68
Editorial Benchmark
- Unauthorised card / UPI transaction
- Chargeback not actioned
- Loan / foreclosure fee disputes
State Bank of India
Banking, FinTech & UPI
70
Baseline estimate
Be the first to log a grievance against this brand
ICICI Bank
Banking, FinTech & UPI
67
Baseline estimate
Be the first to log a grievance against this brand
Axis Bank
Banking, FinTech & UPI
66
Baseline estimate
Be the first to log a grievance against this brand
CRED
Banking, FinTech & UPI
59
Baseline estimate
Be the first to log a grievance against this brand
Razorpay
Banking, FinTech & UPI
60
Baseline estimate
Be the first to log a grievance against this brand
BharatPe
Banking, FinTech & UPI
57
Baseline estimate
Be the first to log a grievance against this brand
Luminous
Power & Energy (Inverters, Solar, Batteries)
62
Editorial Benchmark
- Inverter not powering load after surge
- ASC spare-part delay beyond warranty SLA
- Battery replacement dispute within warranty
Exide
Power & Energy (Inverters, Solar, Batteries)
64
Editorial Benchmark
- Battery premature capacity fade
- Warranty claim rejected at dealer
- Inverter–battery matching dispute
Microtek
Power & Energy (Inverters, Solar, Batteries)
58
Editorial Benchmark
- Home UPS failure within warranty
- Dealer refusing warranty claim
- Delayed PCB / card replacement
Amaron
Power & Energy (Inverters, Solar, Batteries)
62
Baseline estimate
Be the first to log a grievance against this brand
Livguard
Power & Energy (Inverters, Solar, Batteries)
60
Baseline estimate
Be the first to log a grievance against this brand
Waaree
Power & Energy (Inverters, Solar, Batteries)
59
Baseline estimate
Be the first to log a grievance against this brand
Ola Electric
Automobile & EV (2-Wheelers, Cars)
48
Editorial Benchmark
- Battery / BMS lockout
- Authorised service appointment backlog
- App-linked vehicle immobilisation
Ather
Automobile & EV (2-Wheelers, Cars)
61
Editorial Benchmark
- Charging / home charger faults
- Software update side-effects
- Service centre wait times
TVS iQube
Automobile & EV (2-Wheelers, Cars)
65
Baseline estimate
Be the first to log a grievance against this brand
Bajaj Chetak
Automobile & EV (2-Wheelers, Cars)
63
Baseline estimate
Be the first to log a grievance against this brand
Hero Vida
Automobile & EV (2-Wheelers, Cars)
61
Baseline estimate
Be the first to log a grievance against this brand
Tata Motors
Automobile & EV (2-Wheelers, Cars)
66
Editorial Benchmark
- EV charging / range shortfall claims
- Dealer workshop delay
- Warranty part availability
DLF
Real Estate & Housing (Builders, Apartments, Plots)
58
Editorial Benchmark
- Possession delay beyond BBA timeline
- Holding / maintenance charges without OC
- Amenity shortfall vs brochure
Godrej Properties
Real Estate & Housing (Builders, Apartments, Plots)
63
Editorial Benchmark
- Possession timeline slip
- Specification change without consent
- Registration / stamp duty coordination delays
Sobha
Real Estate & Housing (Builders, Apartments, Plots)
67
Baseline estimate
Be the first to log a grievance against this brand
Prestige Group
Real Estate & Housing (Builders, Apartments, Plots)
67
Baseline estimate
Be the first to log a grievance against this brand
Lodha
Real Estate & Housing (Builders, Apartments, Plots)
68
Baseline estimate
Be the first to log a grievance against this brand
Supertech
Real Estate & Housing (Builders, Apartments, Plots)
35
Editorial Benchmark
- Long-pending possession
- Non-refund of booking amounts
- Project stall / RERA non-compliance claims
Unitech
Real Estate & Housing (Builders, Apartments, Plots)
62
Baseline estimate
Be the first to log a grievance against this brand
ATS Infrastructure
Real Estate & Housing (Builders, Apartments, Plots)
61
Baseline estimate
Be the first to log a grievance against this brand
M3M
Real Estate & Housing (Builders, Apartments, Plots)
52
Editorial Benchmark
- Possession delay
- Additional demand letters
- Amenity / parking disputes
BPTP
Real Estate & Housing (Builders, Apartments, Plots)
60
Baseline estimate
Be the first to log a grievance against this brand
Jaypee Infratech
Real Estate & Housing (Builders, Apartments, Plots)
61
Baseline estimate
Be the first to log a grievance against this brand