Accountability score from published cases where available; otherwise an editorial benchmark until community tickets take over.
Overall score (0–100)
62
Editorial Benchmark
Response / resolution rate
—
Avg resolution turnaround
—
Published cases
0
Top reported consumer defects
- Inverter not powering load after surge
- ASC spare-part delay beyond warranty SLA
- Battery replacement dispute within warranty
- Service callback not scheduled
Official grievance & nodal officer details
- Designation
- Brand Service / Warranty Escalation Desk
- Address
- Luminous Power Technologies, Gurugram, Haryana
- Helpline
- 1800-103-3033
- Statutory framework
- CPA 2019 / NCH / District Consumer Commission
Contacts are for consumer escalation reference. Verify on the brand’s official site before relying on them in formal notices.
Public cases
No published cases yet. Be the first to file against Luminous.